Proactive patient follow-up is critical. CipherHealth provides the only solution that intelligently calls or texts 100% of patients post-visit—in-person or via telehealth—post-discharge, or post-vaccine to create meaningful touchpoints and identify those most at risk of an adverse event.
EMR INTEGRATION
Seamlessly integrate with your EMR and other workflow systems to easily follow-up, track, and analyze patient interactions.
CUSTOMIZABLE SCRIPTS
Choose from a variety of our best-practice follow-up questions or create your own to achieve your organization’s goals.
AUTOMATED ALERTS
Should a patient issue arise, designated staff members are alerted by text, email, or page for prompt resolution.
16.3%
Decrease in readmission rates for an academically-affiliated home health care agency
2.2X
Hospitals using CipherHealth saw gains in HCAHPS scores at a rate more than double the national average
3.4X
Patients are less likely to be readmitted when triaged by CipherHealth calls compared to an all manual program